This is a really simple and important question we should be asking our employees. Many Business Owners and CEOs would not ask because they really don’t want to know the answer. I’m preparing to take a team through a session on building trust and decided it was time to re-read Stephen Covey’s book Speed of […]
Last year, REI decided to close its 143 stores on Black Friday and encourage their employees to live out their Culture and “Opt Outside.” They were also closed on Thanksgiving day. (Like the rest of the world used to do). REI President and CEO Jerry Stritzke said he did this to reinforce their set of Values […]
Most of us agree that people should be free to do what they want, unless of course it goes against what we want, then it feels like an attack against us personally rather than the other person’s right. It can be about something as simple as “should you leave the toilet seat up or down” […]
Needle point looks confusing and messed up when you view it from the underside. That how our employees see things most of the time. Your job is to let them see the view from the top.
Are you joining us at Leadercast on May 8? This is a great one day leadership development and team building event for companies here in DFW. The event takes place in Atlanta and is sent live via satellite to host locations around the world, including our site at the Hope Center in Plano. You can […]
I don’t watch the Academy Awards or care much about it, but a lot of other people (like my wife) sure do. Not to sound too cynical, but I have no idea who has been nominated or who will win, and I really don’t care. However, a lot of other people do. Why? Does it make […]
Do you remember this 1989 commercial from United Airlines? The quality of this copy is not very good, but take 30 seconds to listen to this video before reading this article. How does this video make you FEEL? Can you relate? I love how the actor refers to his customers as “Friends” and explains the reason […]