Busy Is The New Stupid

I read this article by Ed Baldwin and it resonated…

What Did You Learn During Our Meeting?
REF Dallas
November 11, 2017

I was reading an article this week that presented a…

How to Build Trust with Your Team

Do your employees trust each other enough to get things…

How Much is Your Culture Worth?

Last year, REI decided to close its 143 stores on…

How Do You Know What Is Right?

Most of us agree that people should be free to…

Leadership Is Like Needlepoint

Needle point looks confusing and messed up when you view it from the underside. That how our employees see things most of the time. Your job is to let them see the view from the top.

How Much Pain Will You Endure Before You Try Something New?

Ever tried Acupuncture? I used to make fun of it…

Creating Raving Fans – Listen to Customers.

Do you remember this 1989 commercial from United Airlines? The…

The Real Value of Being Organized

Every Friday afternoon, I end my week by making sure…

Are you a great CEO? Was Ron Johnson?

Five Things we can learn about his journey. Ron Johnson…

The Real Costs of Bad Employees

Our CEO Peer Advisory Groups in Dallas often talk about…

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