This is a really simple and important question we should be asking our employees. Many Business Owners and CEOs would not ask because they really don’t want to know the answer. I’m preparing to take a team through a session on building trust and decided it was time to re-read Stephen Covey’s book Speed of […]
Last year, REI decided to close its 143 stores on Black Friday and encourage their employees to live out their Culture and “Opt Outside.” They were also closed on Thanksgiving day. (Like the rest of the world used to do). REI President and CEO Jerry Stritzke said he did this to reinforce their set of Values […]
Most of us agree that people should be free to do what they want, unless of course it goes against what we want, then it feels like an attack against us personally rather than the other person’s right. It can be about something as simple as “should you leave the toilet seat up or down” […]
Needle point looks confusing and messed up when you view it from the underside. That how our employees see things most of the time. Your job is to let them see the view from the top.
How much pain will you endure before you are willing to try something new? Ever tried Acupuncture? I use to make fun of it until one day my back went out and I had so much pain I could only lay on the floor and cry (not the most manly of moments in my life). […]
Last week I had the pleasure of attending the Greater Dallas Business Ethics Award luncheon with Ben Randolph and the Agency Entourage team, a Dallas Marketing Agency. (Ben is a member of our Renaissance Executive Forums Top Executive Group.) The Agency Entourage team was one of the finalist along with five other DFW companies; Benjamin Franklin Plumbing of Dallas , DHD Films, MadeWell […]
Do you remember this 1989 commercial from United Airlines? The quality of this copy is not very good, but take 30 seconds to listen to this video before reading this article. How does this video make you FEEL? Can you relate? I love how the actor refers to his customers as “Friends” and explains the reason […]